Return Notification

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Please return this as soon as you know the saddle isn't suitable & use the label that was sent to you with the saddle. All returns are subject to a 7 day RETURNS/TRAIL POLICY-unless otherwise stated in the sale listing.

Please check that you understand the following conditions:

All saddles are extensively photographed before they leave & often videoed.We do this so to protect everyone.

Please remember this saddle often belongs to a third party & we should never have to a return someones saddle in any less condition that it came

To recieve a refund the saddle must be returned in EXACTLY the same condition its left in.

Do not return a saddle if its in any way scratched or damaged whilst in your care. We are 100% strict on this policy as these are valuable items.

First name

Last name

Phone

Order Number (on invoice)

Description of item being returned

Tracking Number

Photo of Lodgement Receipt

Upload Photo

Enter banking details for your refund.

We will need your bank details if the original payment method was BANK TRANSFER/DIRECT DEPOSIT

For credit card payments we cannot refund bank fees.

Credit Card details are not kept on record so we'll contact you when the saddle is returned.

Bank Account Name

BSB Number

Name of Bank

Account Number

Before submitting please check all the details are correct. Our assessment relies on your accurate information. Read and confirm/accept the below terms:

You understand the terms of returns..

The saddle has been packed securely for posting.

The saddle has not been damaged in any way.

Once your return has been received the refund will be processed within 3 working days.

I agree to the terms & conditionsView terms of use

Success. We have received your Return Notification.

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0418 750 776 | saddlesaustralia@gmail.com | Gold Coast

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